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The Intelligent Enterprise for the Utilities Industry

Discover how the emerging digital energy network reflects new structures of distributed generation, water supply, transmission, distribution, and retail. See how this network will foster new business models and processes, embrace the prosumer, and transform work in a competitive and collaborative digital economy.

Enterprise Asset Management

Designed for SAP Cloud Platform, the SAP Asset Manager mobile app, part of the SAP Intelligent Asset Management solution portfolio, provides online and offline access to context-rich visualisations and actionable insights to enable simple and timely execution of end-to-end enterprise asset management (EAM) processes.

  • Portfolio and Project Management
  • Asset Operations and Maintenance
  • Intelligent Asset Management
  • Mobile Asset Management
  • Environment, Health, and Safety

Bill to Cash

Improve billing and revenue management with real-time insight, automated processes, and an intuitive user experience.

  • Billing of Energy, Water, and Services
  • Revenue Management for Energy, Water, and Services
  • Subscription Management


Centralise and improve planning, execution, and monitoring of metering-related processes with full support of device rollout and flexible consumption analysis.

  • Device Operations and Maintenance
  • Meter Reading and Energy Data Management
  • Utilities Planning and Analytics

Customer Experience

Deliver individualized customer experiences that matter, and react quickly to optimise marketing based on dynamic market conditions.

  • Marketing as Growth Driver
  • Customer Service Excellence
  • Empowering Sales to Sell More
  • Omnichannel Commerce

Utilities Companies Face New Challenges and Opportunities
Digital Disruption

Leading Utilities companies use market dynamics to create and capture new business opportunities

Empowering UtilitiesUtilities is prone to unpredictable failures and inadequate critical maintenance makes one wonder how Utilities will work towards achieving this massive target in the years to come. Leveraging new technologies and keeping a customer-centric mindset will help Utilities adapt and thrive way ahead.

Customer Experience customers with self-service intelligence capabilities to view and manage their utility usage, consumption pattern, usage history, billing, payment, and abnormal usage.

Dynamic forecasting Real-time and accurate utility demand forecasting is crucial to managing supply and demand operations in a timely fashion successfully, and this would help them to identify key performance indicators and patterns for dependable forecasting of asset failures and performance

The Changing Industry Utilities can optimize asset performance, create visibility and improve operational efficiency that supports changing business processes using business intelligence.

Solutions tailored to your building products business

Forge a vision for a different kind of data-driven business by adopting technologies for Big Data,
mobility, autonomy, geo sensing, analytics, and 3D printing.

SAP S/4HANA is an intelligent, integrated ERP system

Address industry-specific requirements with proven best practices for 26 verticals and enable new business models as your marketplace evolves

Revolutionize business processes with intelligent automation — supported by artificial intelligence and robotic process automation

Make better decisions faster with embedded analytics, a conversational interface, and digital assistants

Meet your IT landscape goals with hybrid, cloud, and on-premise scenarios that share a consistent data model, code line, and user experience

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Learn how you can adopt industry best practices for your Oil and Gas company by using a proven technology framework. Achieve operational excellence in core financial and engagement management practices, and across your entire business.
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Exceed expectations with the latest IT innovations

SAP S/4HANA provides utility companies a proven framework to adopt industry best practices while attaining operational excellence across the full value chain.
Strategy enablement

  • Obtain a 360-degree view of the customer
  • Accelerate creation of new business models
  • Enter new energy markets and services
  • Accelerate synergy following mergers and acquisitions
  • Run live (SAP Digital Boardroom)
  • Achieve greater speed and agility
  • Run simply (master complexity)
  • Manage risk and help ensure compliance
  • Optimize energy consumption

Empowered employees

  • Establish finance as a partner for strategic decisions instead of just for “collecting numbers”
  • Increase productivity in billing and revenue management and accelerate adoption through user - tailored UIs enabled by the SAP Fiori user experience

Business benefits

  • ROI in the first year through cost avoidance and productivity improvements
  • Convergent billing and invoicing that unifies billing for any kind of commodities and services
  • Up to 10% increase in project manager productivity
  • 25%-50% increase in utility field worker productivity
  • Single, real-time view of plant and business performance with real-time analysis of asset performance
  • 5%–10% reduction in business and operations analysis and reporting costs

IT benefits and total cost of ownership (TCO)

  • Reduced data footprint
  • Merging of online analytical processing and online transaction processing
  • Elimination of many desktop clients
  • Lower testing costs
  • Simplified landscapes
  • Native integration

What Is TechLab's Value?

Digital disruption brings opportunity seize it. Today's organizations need more agile operations so they can rapidly scale, react and innovate. Techlab Systems accelerates your digital journey by arming you with new operating models that deliver superior business outcomes and propel you ahead of competitors. Techlab is experienced in multiple execution models for effective rollouts, including both the phased and the big bang approach

Creating Value for Utilities in a Digital World with SAP® Cloud Platform

Utility companies have many opportunities with new technologies, rising customer expectations, and new business models on the rise. SAP® Cloud Platform can help customers adopt innovations faster, achieve higher asset productivity, and ultimately lower their IT costs

This powerful platform-as-a-service offering delivers proven tools to help bring innovative business ideas to the point of market readiness . There’s no need to waste time and resources building complex system landscapes. With SAP Cloud Platform, you can get started right away. It’s a move that will keep you one step ahead of the competition